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Frequently asked questions regarding our taxi services

1. What is an online booked taxi transfer?

It is a special kind of ground transportation sometimes called private transfer, where we transport/transfer you or your family or group of friends to the destination requested and pre-ordered via our website www.johnnie.hr.

2. How do I book my taxi transfer on-line?

You can complete your booking on-line by using the displayed booking form on Taxi Johnnie's website. Just choose the date, mention your arrival date, destination points and send us your enquiry. We will send you a custom quote and full instructions how you should proceed.

3. What happens next? Will someone wait for me and where?

If you have booked a transfer and recieved an email confirmation, the driver will wait for you at the airport or ferry port, hotel or any other station with the name board showing your name at the international arrivals inside the airport terminal, or, at the head of the platform if a ferry terminal or at the hotel reception desk. If you are unable to locate the driver, please wait at the information desk/office. If you have booked a taxi transfer, and the driver has informed you about traffic problems via phone you should always go to the information desk or office to wait for your driver.

4. What does the price include?

A one-way price will include a single journey from your arrival point to your destination. A return price (round trip; both ways trip) includes the departure transfer to the starting point as well. The price includes additional motorway toll if agreed upon booking confirmation and additional luggages. The price DOES NOT INCLUDE any additional stops, provisional shopping or any sightseeing points that can significantly prolongue the entire travel time.

5. Are transfer prices per person or per vehicle?

The transfer prices are aways per vehicle and not per person, and the type of vehicle is determined by the number of passengers. Whether you need a minibus, a minivan/shuttle or a regular taxi cab for your tranportation needs.

6. What happens if my flight is delayed?

We always check the arrival times. The driver will wait for all flights and ferry journeys that are delayed and your transfer is provided without any additional charges. We will at all times be informed about your flight details and will collect you at the new time.

7. What if my transfer includes a child or children?

Children until 12 years are not allowed to travel without their parents. Children between 12-18 years must have an authorized statement from their parents. If your transfer requires a child seat, please notify us on time.

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